Privacy Policy

Introduction

Happiest Hour ("Company," "we," "us," or "our") operates as a premium club and lounge in Agartala, Tripura. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our establishment, use our website, or interact with our services.

Information We Collect

We collect information in various ways:

• Reservation Data: Name, phone, email, date, time, guest count, occasion, dietary requirements
• Contact Information: Email addresses and phone numbers from inquiries
• Location Data: GPS location (with your consent) for navigation to our venue
• Payment Information: Processed securely through third-party payment gateways
• Automatic Data: Browser type, IP address, pages visited, time spent via cookies

How We Use Your Information

We use collected data to:

• Process and confirm your reservations
• Send booking confirmations and reminders via email/SMS
• Personalize your experience and cater to dietary preferences
• Improve our services based on guest feedback
• Send promotional offers and event updates (with opt-in consent)
• Ensure venue safety and security compliance
• Respond to inquiries and provide customer support

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to personal data. However, no transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to protecting your information with reasonable safeguards.

Information Sharing

We do not sell or rent your personal information. We may share data with:

• Service Providers: Email platforms, payment processors, analytics tools
• Legal Requirements: When required by law enforcement or legal orders
• Business Partners: Only with your explicit consent for special events

Cookies & Tracking

Our website uses cookies to enhance your browsing experience. These cookies help us remember your preferences, analyze website traffic, and improve functionality. You can disable cookies in your browser settings, but some features may not work optimally.

Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (right to be forgotten)
• Opt-out of marketing communications anytime
• Request data portability in structured format

To exercise these rights, contact us at info@happiesthourclub.com

CCTV & Security

Happiest Hour operates CCTV surveillance for security and guest safety. Footage is retained for 30 days and accessed only by authorized personnel. By entering our venue, you consent to being recorded for security purposes.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before sharing personal information.

Children's Privacy

Happiest Hour does not knowingly collect personal information from individuals under 18 years without parental consent. If we become aware of such collection, we will delete the information immediately.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Your continued use of our website constitutes acceptance of the updated policy.